Terms & Conditions

  1. 1. Introduction
    • This section states that by accessing the website, users agree to be bound by the terms and conditions outlined herein.

    2. Definitions

    • Define key terms used throughout the document to avoid confusion.

    3. Booking Process

    • Explain how bookings are made, including reservation procedures, payment terms, and cancellation policies.

    4. Room Rates and Availability

    • Clarify room rates, taxes, fees, and any additional charges. Also, state that room availability is subject to change and cannot be guaranteed until confirmed.

    5. Payment Terms

    • Outline acceptable payment methods, currency, and payment deadlines. Mention any pre-authorization requirements for credit cards.

    6. Cancellation and Refund Policy

    • Detail the hotel’s policy regarding cancellations, refunds, and any applicable fees or penalties.

    7. Guest Responsibilities

    • Specify guest responsibilities, such as providing accurate booking information, adhering to hotel rules and regulations, and respecting other guests and hotel property.

    8. Use of Website

    • Explain permitted and prohibited uses of the website, including copyright and intellectual property rights.

    9. Privacy Policy

    • Provide a link to the hotel’s privacy policy, outlining how personal information is collected, used, and protected.

    10. Limitation of Liability

    • Limit the hotel’s liability for any damages, losses, or inconveniences arising from the use of the website or hotel services, except where prohibited by law.

    11. Indemnification

    • State that users agree to indemnify and hold the hotel harmless from any claims, damages, or liabilities arising from their use of the website or services.

    12. Governing Law

    • Specify the governing law and jurisdiction in case of disputes.

    13. Changes to Terms and Conditions

    • Reserve the right to update or modify the terms and conditions at any time, with or without notice.

    14. Contact Information

    • Provide contact details for guests to reach out for inquiries, complaints, or assistance.

    15. Entire Agreement

    • Clarify that the terms and conditions constitute the entire agreement between the user and the hotel regarding the website and services.

    16. Acceptance of Terms

    • Conclude with a statement affirming that by continuing to use the website, users accept and agree to abide by the terms and conditions.