Reservation and Booking Policy

  1. Reservation and Booking Policies:
    • All reservations are subject to availability and confirmation by Qaiser Hotel.
    • Guests must provide valid identification and payment details at the time of booking.
    • Payment for accommodation and any additional services must be settled in full upon check-in.
    • Qaiser Hotel reserves the right to modify or cancel reservations based on availability and operational requirements.
  2. Check-In and Check-Out:
    • Check-in time is 2:00 PM, and check-out time is 12:00 PM.
    • Early check-in and late check-out requests are subject to availability and may incur additional charges.
    • Guests must present valid identification and provide a valid credit card or cash deposit for incidental expenses upon check-in.
    • Any extension of stay beyond the reserved check-out date is subject to availability and additional charges.
  3. Cancellation and Modification Policy:
    • Cancellations made within [insert number] hours of the scheduled arrival date will incur a cancellation fee equivalent to 25% of the total booking amount.
    • Modifications to reservations are subject to availability and may incur additional charges.
    • Special cancellation policies may apply during peak seasons, holidays, or special events.
  4. Payment and Charges:
    • All rates and charges are quoted in PKR and are subject to applicable taxes and fees.
    • Payment for accommodation and any additional services must be settled in full upon check-in.
    • Guests are responsible for any damages or losses incurred during their stay and will be charged accordingly.
  5. Smoking and Alcohol Policies:
    • Qaiser Hotel is a smoke-free establishment. Smoking is strictly prohibited in all indoor areas, including guest rooms and common areas. When you make booking please request smoking allowed room.
    • Guests found smoking in non-designated areas may be subject to fines and additional cleaning charges.
    • Consumption of alcohol is permitted only in designated areas in accordance with local laws and regulations.
  6. Guest Conduct and Responsibilities:
    • Guests are expected to conduct themselves in a manner that is respectful of fellow guests, hotel staff, and property.
    • Any behavior deemed disruptive, inappropriate, or unlawful will result in immediate eviction from the premises without refund.
    • Guests are responsible for the safety and security of their personal belongings during their stay at Qaiser Hotel.
  7. Liability and Indemnity:
    • Qaiser Hotel is not liable for any loss, damage, or injury sustained by guests during their stay, including but not limited to theft, accidents, or injuries.
    • Guests are advised to secure their valuables and exercise caution when using hotel facilities and amenities.
    • Guests hereby indemnify Qaiser Hotel and its affiliates against any claims, damages, or losses arising from their use of hotel facilities and services.
  8. Pet Policy:
    • Qaiser Hotel does not allow pets on the premises, with the exception of registered service animals.
    • Guests traveling with service animals must provide documentation of certification and adhere to all applicable regulations.
  9. Privacy Policy:
    • Qaiser Hotel respects the privacy of its guests and is committed to safeguarding personal information collected during the reservation and check-in process.
    • Guest information will only be used for the purpose of facilitating reservations, providing requested services, and ensuring a personalized experience during their stay.
    • Qaiser Hotel will not disclose guest information to third parties without prior consent, except as required by law.
  10. Amendment of Terms and Conditions:
    • Qaiser Hotel reserves the right to amend or update these terms and conditions at any time without prior notice.
    • Guests are encouraged to review the terms and conditions periodically to stay informed of any changes that may affect their stay.
  11. By making a reservation or staying at Qaiser Hotel, guests acknowledge and agree to abide by the terms and conditions outlined herein.