Privacy Policy

Qaiser Hotel Privacy Policy

At Qaiser Hotel, we are committed to protecting the privacy and confidentiality of our guests’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard guest information in accordance with applicable laws and regulations.

1. Information We Collect:

We may collect the following types of personal information from guests:

Contact information (such as name, address, email address, and phone number)
Identification documents (such as passport or driver’s license details)
Payment details (such as credit card information)
Stay preferences and special requests
Feedback and communication preferences
We may collect this information directly from guests when they make a reservation, check-in at the hotel, or interact with our staff and services during their stay.

2. Use of Information:

We use guests’ personal information for the following purposes:

Processing reservations and bookings
Providing requested services and amenities
Personalizing the guest experience
Communicating with guests about their reservations, inquiries, and feedback
Administering loyalty programs and promotions
Managing guest accounts and profiles
Conducting market research and analysis to improve our services

3. Disclosure of Information:

We may disclose guests’ personal information to third parties in the following circumstances:

With service providers and vendors who assist us in providing services to guests (such as payment processors, IT support providers, and marketing agencies)
When required by law or legal process, or to comply with applicable regulations
In connection with a merger, acquisition, or sale of assets, where guest information may be transferred as part of the transaction
With the guest’s consent or at their direction
We take reasonable steps to ensure that third parties handling guest information comply with applicable privacy laws and protect the confidentiality and security of the information.

4. Data Security:

We have implemented appropriate technical and organizational measures to safeguard guests’ personal information against unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the ongoing integrity and confidentiality of guest information.

5. Data Retention:

We retain guests’ personal information for as long as necessary to fulfill the purposes for which it was collected, as required by law, or as otherwise necessary to resolve disputes and enforce our agreements.

6. Guest Rights:

Guests have certain rights regarding their personal information, including the right to access, correct, or delete their information, as well as the right to object to certain processing activities. Guests may contact us using the information provided below to exercise these rights or to make inquiries about our privacy practices.

7. Contact Us:

If guests have any questions, concerns, or requests regarding this Privacy Policy or our handling of their personal information, they may contact us at:

Qaiser Hotel
[Address]
[Email Address]
[Phone Number]

8. Updates to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised Privacy Policy on our website and update the “Last Updated” date accordingly. We encourage guests to review the Privacy Policy periodically to stay informed about how we collect, use, and protect their personal information.

By making a reservation or staying at Qaiser Hotel, guests acknowledge and consent to the collection, use, and disclosure of their personal information as described in this Privacy Policy.